SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly to Moscow .. received in five post 5 .. Everything works already testing. .. At most consumption of 2.2 amps per phone And so 1.1... sometimes 1.5 A ..
Great thing. Charges everything very quickly. Wireless charging is OK. The screen will extinguish after a while, at night will not interfere. Definitely advise
Practical product good quality. Load fast. Charging wireless very convenient. Thank you store
Excellent charger, ordered already 2nd time
товар приехал быстро, соответствует описанию, качество на высоком уроане , все работает, продавец молодец, товар рекомендую к покупке.
Delivery to C-Pb 10 days. In general, the impression is good. Wireless charging works (checked for Xiaomi Mi 10 in the case, charging power 10w). Pulsation on conventional USB about 30 mV at 5V 2a load. On the QC 3.0 connector, the ripple is about 60 mV at the same load. After a few seconds after the start of charging, the screen goes out. To turn on again, you need to knock on the body. Standby consumption from 0,9 W Network.
Cool charging no problems revealed at least while everything is just a super store I recommend
Good time of day. The order arrived in two weeks. I think delayed because of a huge number of orders, as I bought 11.11. Packed well, nothing was damaged on delivery. The charger itself is beyond praise. Here, the build quality and appearance and the operation of the device itself, all for five stars. About the convenience of using and talking is not worth it, everything is on the face. Charging is very miniature, on the pictures it seems more. The case is not slippery, the screen is quite large and intuitively all the info is clear. All ports work properly. 6 ports with normal charging, two with fast (PD and QC 3.0). Wireless checked, works fine. The body is absolutely not heated. In general, one charger for a bunch of electronics and takes only one outlet. Very convenient, fast and comfortable. To buy I recommend definitely!
It reached Tomsk in 11 days. The charger is made very high quality-pleasant to the touch surface soft-touch, the top wireless charging works normally. Instruction in several languages, but there is no Russian, there is English but also so on the pictures everything is clear. At last I will not have a heap of charge on the table! Thank you to the store for an inexpensive and high-quality pleasant goods!
Delivery to the Moscow region for 38 days. Counting charger!
Great store, I saw the same type-c output 20W as in the product image was 18W I looked at all the time on other sites. Seller strongly recommend.
Thank you. As in the description Arrived sooner than expected. Thanks again.
Everything works, came in 10 days in Tula! I'm happy with the purchase so far, if I complement it!
The charger works. But can not check wireless charging, because It turned out that my Xiaomi Redmi 9 with NFC does not support it.
Описание точное, работает как обещано, но есть неполадки 1) usb порт 1 отходит контакт 2) Безпроводная зарядка вырубается через 5 секунд и снова включается, и так покругу. 3) быстрая зарядка включилась только на power bank, телефон doogee s60 старый утопленник и Безпроводная зарядка 5 вт . Может дело в этом, на днях куплю новый потом дополню отзыв.
Fast delivery to the nearest spot, charging works, fast only through the cord.
Товар понравился. Очень удобно пользоваться до Красноярска за 10 дней приехала посылка
Received quickly, very good product corresponds to the description I highly recommend the store I buy a second!!!!
The product as in the description is beautiful and recommend the store thanks
Very good and matches all the functions indicated already tested with all ports using at the same time and had good response in charging