SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly came the parcel. Pleased with the gift inside. I recommend it to everyone. Good quality for your money. All as in the description
Был куплен в качестве видеорегистратора для авто. Пока функции видео регистратора выполняет на УРА я доволен!
Aun no la pruebo, viene descargada, llego antes de tiempo a chile, pero se demoro por que la retuvieron en aduana, llegó a mis manos en el tiempo acordado con el vendedor, producto original.
Товар шол дольше чем хотелось. Нет крепления для фиксации камеры на штатиф или как в моем случае для видио регистратора. Ночью качество съёмки ужасное. Если ещё что обнаружу отпишусь. Второе фото для внимания это то что не идёт в комплекте и это очень очень плохо.
Nasıl oldu anlamadım ama 8 günde Türkiye'ye geldi. Gümrükten geçti ve Aras kargo eve kadar teslim etti. Aliexpress'ten ne aldıysam hep PTT kargo ile gelirdi bu sefer Aras'a ulaşmış bir şekilde. Gümrük vergisi de ödemedim. Öylece teslim ettiler ve gittiler. Paketi ve aksesuarlar eksiksiz geldi. Hafıza kartı takıp deneme yapıp tekrar yorum yapacağım. ultra hızlı teslimat ve sağlam paket. Türkçe menüsü de var. satıcıyo kesinlikle öneririm.
this camera is perfect and the bigger quality
הכל כפי שמתואר, הכל עובד, צללתי איתה, מצלמה על הכיפאק ביחס למחיר שלה, כמובן שאין מה להשוות לגו פרו, אבל האיכות סבירה ביותר, עם הכיסוי כמעט ולא שומעים שום דבר, כל החבילה שהזמנתי הגיעה בדיוק כמו שרציתי, עם סוללה נוספת ויחסית מהר לימי הקורונה
Estoy muy satisfecho con la cámara conecta super rápido el WiFi aún no la e probado dentro del agua.
جميع ملحقاتها بالصورة موجود جميله والتصور واضح ممكن اخذ واحده ثانيه ولكن لا يوجد لها حامل للدراجه الهوائية
Доставка в Украину за 14 дней. Получил Новой Почтой. Качество за свои деньги отличное( 1080p 60 fps)
Ürün harika paketlenmiş inanılmaz hızlı gönderi. 50tl vergi çıktı, satıcıya 15dolar yazarmısın demiştim yazmış teşekkürler, bizim gümrük kafadan fiyat biçip yazmış vergiyi sanırım:) Ürün tam bir fiyat performans ürünü. Bu fiyata 4K çok iyi
The speed of delivery is super, the quality is super, the kit is fire, the quality of shooting is acceptable for such money.
I have not yet shot, but everything is good in appearance, while I'm happy, packed well!
Guys, in general, everything is like in the description, complete set. I liked more than Go Pro 3. after use I will add a review.
Great quality. Arrived very fast and no charge!
Initially, everything works. Packed wonderful.
The order arrived in the country in 5 days. But it took us 8-9 days to arrive from our own country. You know, ptt works very slowly. That was before covidi, and now that. 6. option package from the product I ordered all came complete. Tax is 45 pounds. But if you try to buy this camera from Turkey and the package that I chose with it, you get 650 pounds. I paid 380 tl + 45 tl in total, including option 6, and it cost me 425 pounds in total. Between buying from Turkey and buying from China, there is a difference between 150-200 lira, the standard package of the product is 250 lira but the standard package in Turkey starts from 420. The sane one orders from here. They're officially screwing us. I haven't updated any version of the only problem product. It's coming with v1.0. v1.8 is out. I followed every step, but I couldn't. Maybe there is a different way I emailed to the company. If they make a return, I'll give back here. I recommend you get gray color because black sun in sunny weather outside
The camera came intact, everything is in place, it works. Full HD writes normally, not good, but normal. The sound is not very good. With the phone connektovite. Waited for her for almost 2 months because of the Crown.
Received as in description. Hopefully it performs as described.