SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The first proposed App didn’t work but the store properly suggested another one and it worked. I suggest use this App called Yoho Sports. Great deal, now 100% satisfied. I recommend it!
Thank you! Everything is fine! Parcel delivered city vilnius, lithuania in 20 days.
I love them, are exactly like in pictures, easy to use. I recomand
At first couldn't turn on bluetooht. But store explained how turn it on. It looks like everything is ok.
Very satisfied with the order! The clock is beautiful. I read a lot of reviews that the watch does not accurately measure the pulse and pressure, but it is not! Compared to the tonometer, everything is for sure. The order was received in two weeks in the samara region, it is very fast! Measures pulse, steps pressure is excellent. With the phone there is a connection through the yoho sports app. I recommend the store and the store)
Good product. All functions work. Tested. been using aggressively, works fine. Thanks Seller.
Ordered 2019-03-28, received 10,04, 2019. I think they even work. There are complaints about the work of the pulse and pressure meter. But it's not a medical device. Messages are visible and fine.
Come in to Slovenia in 2 weeks. Works as expected. Very satisfied!
The order came quickly packed well in the bracelet good charged the battery all works well there are small errors in the measurement with the phone sinronized immediately. Need to check all functions then write off
Very fast delivery - just 15 days to slovenia. It works. For now.
I don't advise this watch, the store sent me the purchase link recommending me for birth. within minutes of submerging it stops working. a bro dispute and both the seller and aliexpress will soon unbag me the amount
Watch arrived, uruchomiłem it and połączyłem with applique. Works almost all: Steps, dream, notice about SMS and phone and too long seat and pulse-only does not want me to show blood pressure- watch Touch hand, measurement wykonuję for height heart and measurement don't want to run (also by Application) A and one more thing, I can't turn function szukania phone. It all! A good watch for these money, recommended.
True long had to wait, but the watch is good, the description is accurate, while it works well. the toge packaging was good. thanks to the store.
It's all right. In appearance without claims. Before mo in 10 days. Track tracked. Straps sit tight. It's difficult to remove, it's terrible to break. But, can it be good. In my case, the device does not work, or rather does not connect to the phone xiaomi mi max 2. the phone does not see it. Does not determine. Wrote about it to the store. They asked for evidence. I did. They agreed and offered to send another device. For delivery only, offered to pay. Wait. We'll check it out. I will add a review.
Only received, before that took for 2000 rubles, from the knee fell on the floor and no longer worked, synchronization was successful and fast. How long will it take then to write off. Those did not work long. Specially bought for cheaper. Let's see how long it takes.