SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. Not yet tested
Work good
It's OK! But with the settings I had to hang around .. There's one more thing. Specify immediately Russian instructions when ordering, I came to English. On Wai fi you can not set anything, only on-off and messages. Relay only remote.
Fast delivery from Poland (German warehouse was sending addres). In magnet sensor is missing 12V A23 typ battery. Language of main unit was in France... I had to change it to Enlish. You tube helped a lot.
In two days from Spain. All right. In perfect condition and with batteries and everything.
It came in a week. Instruction in English. No batteries. In street alarm, the batteries are torn off and hang out. I will install batteries, SIM card, check and finish the review.
Good
Ordered two sets, Kit 1 and kit 9. in 9 days delivered to the Moscow region, one parcel two sets ....., only IP cameras in them were not ...... The store does not respond to messages constantly, while there is no reason. When the buyer is nervous, the seller answers immediately. )) After another 16 days came and video cameras. Delivered the couriers to the hands. The product corresponds to the description, it works well. On request, the seller will send a link to the application for Android. I didn't check the cameras.
All good.
Quite adequate alarm. All that is stated works, there is no autonomy. It looks relatively normal, which in my opinion is also important. Of the minuses in my opinion, this is not the most convenient control and quite raw application. In general, I recommend the product and the store.
As in the description. I tried while the signal with one motion sensor and Serena: Serena yelled loudly + makes the sound of the panel itself, the motion sensor has a large viewing angle-so that while satisfied
All is correct, the description is accurate and the quality looks good. Not the e tested at the time I mount it instead I will leave a value on its functioning and we will see that such is the quality in operation
The parcel to Moscow from China came in 10 days. The store sent the goods instantly. The alarm kit formed itself, in the seller's store of 2 products, separately added 3 window sensors. The store combined and sent one parcel. The goods are well packed, track by track number all the way. I haven't checked in yet. Thanks to the seller, I recommend.
Espectacular producto muy bien embalado muy rápido su envío RECOMIENDO el VENDEDOR y la empresa
Still uninstalled but everything matches the description and looks good quality
все вроде работает пока не подключал. выглядит норм)
This equipment is ordered from the store not for the first time. Everything works fine. The product corresponds to the description. Everything is fine. The goods to Krasnoyarsk reached 3 weeks. Packed well, the box is not much crumpled, all whole. The seller and security are reliable.
Everything came whole. I did not check, because. Flew away on a business trip
All good. Zamovlennya came for 39 days. The salesman is active, at the plant plant. Сигналізація is good.
fast delivery