SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
свиду классные. точно как на картинке. еще и наклейки положили
17.11-2.12 часы классные. Настроили быстро без каких либо проблем. Удобны в использовании
Shipping is super fast. On November 2 at 21.00 The order was issued, on November 6 in the morning already received. I take only this model, the best price = quality ratio. It is very important that the OLED screen. Specifically, I can not evaluate the work of these watches yet, but before that exactly the same worked well: the tracking of all watches is accurate only on the street, there is no accuracy in in I charge in the morning, set up an update once an hour (saves energy), The Wire is perfect, they charge quickly. Smart chats for children is the best invention, because the child does not need to carry a phone, the watch is always heard, it's almost impossible to lose. After the shower, they continued to work (before that checked more than once), after the snowflakes also works. Reviewed by exactly the same model, the watch from the order was not even used in the sock. I attach a photo from the order.
The watch was received in good condition. I will be tested the watch and after that I will be give opinion on this. By the way, thank you store for the beautiful gift.
I still trying to figure how to use it ,gps very good
The clock is good, up to the rep. Bashkortostan reached in 5 days. We order the second time, on those on the display showed more steps of the child, on these no)
Посылка пришла за 9 дней до Томска. Покупал в подарок, на вид качество хорошее есть инструкция на русском языке.
Nice watch. A very convenient thing for a child compared to a phone that is always somewhere in the bag. I take the second thing. The first child poured water.
Received, I buy a second time, generally satisfied with the work, served for two years, and broke them, hardened 2 pcs, son and friend
Come quickly, it's okay. The store put a gift, very nice.
Order came quickly. Everything works. The charge keeps normally. I think if you actively use it, it is better to put it at night. The child is delighted. By GPS, the location determines with a difference of 10-20 meters. You can send voice messages, calls to numbers that are listed in contacts. If a person is not in contacts, then he does not receive calls. The SOS button is a quick call to the number, which will be the main one, but you can hear the beep, that is, if the child has trouble and he will press the SOS which you specify. Sensor removal from the hand, step counter, there are promotions for the child in the form of hearts, they can be added or taken away. There's a secret wire. The main thing is not to tear off the QR code, or without it you can not log in to the application. Of the minuses, so far only one is too flimsy these screws, which attach the lid on the inside of the watch to insert the SIM card need to remove it, and the thread
Working hours to the Orenburg region reached in 10 days whole and not harmful, came discharged.
It came to Hmao not quickly and not slowly, normally. The watch is better than the version of the same clock a year ago, now the position of the child is much more accurate and require less manipulation when connecting, than before. The strap is still the same as before, silicone, screwdriver included. Only the charger is not, only the cable.
Came to Samara in 7 days. Russian default language. With body 2 did not make friends. With a Megafon works fine
Very fast delivery, thanks for the gift
With the store did not communicate, to Moscow arrived in 5 days. In appearance and touch, it is pleasant. I bought my niece for my birthday as a gift. In the work have not yet tried, then I will add comments
Great purchase. Among all 2G are the most optimal in functionality and form. Pleasant gifts for children from the store) in general I recommend!