SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
25 days on the way, without brand packaging, postage. In appearance, everything is in perfect condition, i liked it. On performance has not yet checked, but i think that everything is fine.
Mouse did not like. The sensor is bad, not accurate. Working is extremely uncomfortable.
The mouse looks solid. Used on windows and linux, everywhere works without problems.
Good product as described. recommend store very helpful.
Top product. Fast shipping
Thanks store
Package received And working well
Long connection to the pc, otherwise all the hood.
Normally, everything works, only the mouse is a little not convenient for my five, no, it's excellent, just under my hand need a little more, or just i'm not used to it
The mouse fully corresponds to the description. Delivery is certainly long, but it's okay. You can wait) store recommend. Later in the photo.
Good product, meets the descriptions, thanks to the store!
The mouse does not brake. Conveniently lies in the hand. Delivery is relatively fast. Seller recommend.
Packed of course weakly, but for such a price another should not wait. Mouse works. Later i will write how it works.
Moscow region 20 days. exactly as much as it costs. it works constantly, it turns off only if the blue module is removed from the port.
Super top
It came quickly. The product corresponds to the description. Seller recommend. Tracking the parcel is.
Very cool, everything works, sent quickly, i recommend the store
Mouse works surprisingly good. The only bad thing about it is its weight. It is extremly light even with batteries. I used to have heavier mouse so probably I need just a few weeks to get used to it.
Thank you very much to the store for the quality goods ***** Pts fast delivery ***** Good packaging odorless ***** Mouse works order is satisfied with all thanks, seller recommend unequivocally✌️✋
Finally arrived! Fast shipping ! Good Quality product! Seller recommended!