SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The column is just super!!! Stalled, through bluetooth, almost at the maximum volume of about 8 hours!!! Very glad, thanks to the store))
Great column. Very loud. The sound quality is also not bad, if not include the maximum. She took the child as a gift and wanted her herself. Delivery is very fast, in a week it reached the belarusian customs. I recommend to buy.
The column is excellent for its price, i advise the store.
Cool column, the order came quickly. The sound is clean, the charge keeps relatively long.
Before kursk 13 days, took for 897, all as in the description, playing loud and clean, the product and the store recommend
Good product but not enough bass... so the sound is a little bit bad to my opinion
Exactly as described, is a good buy. Just was disappointed with the fact not stay with the volume in memory when off. THE volume is always maximum when alloy…
Cuckoo
Delivery is fast. the column is just class! unexpected from such a small column such a sound. the bass is present, does not wheeze, the radio catches well. i advise the store! the goods are quality!
Good sound, clear. Send neat and fast.
Normal killed for 2 hours
Great packaging
Great product! The quality of sound it's good for this price. The volume it's high and the quality doesn't affected. The package should be better, there is no box only foam envolve the item, but my product doesn't have no damage.
The parcel came intact and safe. The battery is charged. the radio catches well if you connect the cord more authentic. the flash drive plays. With the phone connects. The sound is quite decent. In general, so far everything is fine.
I ordered the goods on 12.08.2019. Received at the post office in the novosibirsk region on 28.08.2019. It's all right. The column works properly. Maybe loud if you need. There are different modes (via wi-fi, via usb). Bought for 914,55. Purchase satisfied. I recommend.
Everything is ok, it works. Less than expected.
Good product for price. The only detail that sounds loud the sound and voice that asks to connect. It doesn't come in box but while wrapped and safe, he arrived in optimal conditions in 18 days in santiago.
as expected. good quality . super fast compare to other delivery.
Well, it's a cool column! Everything works, there are no complaints to the appearance. I also brought the courier to work, in general i advise both the goods and the store
Good as always! Thank you, great product.
Very good store, good quality product, on time delivery. I'll recommend him.
Good product, heard pretty well.
Everything is fine. the goods received. The courier brought straight home. Delivery is fast. Everything works, already checked. Build quality at height. made neatly. Thanks to the store. I recommend buying from this seller.
Very good product for the price. To see over time.
Very cool column, the sound is clean, i recommend to order
good product
Good quality and sound not big at all very easy to handle Made the order on the 27/06 received it on the 15/07 with Singapore Good store i recommend it Thank you
Good for the price. Highs is shrill, some bass is present. FM-radio function is unexpectedly useful. Battery life is so-so.
Works
Good speaker, good, loud sound. Before borisov reached half a month, an sms notification came from the post office about the arrival of the parcel.
Everything works fine, i'm happy, delivery fast
Delivery to samara region 5 days!!! From the phone loses the norms. For giving and nature the most that. The radio hasn't tried yet.
Fast shipping, sounds great for how small it is.
Great item
Quality speaker, nice store
Very good,thank you store.
Already the third column from this store, everyone like the price/quality
Funny little, but loud =}}}
All right, sounds perfect, cables work. It's the same as the pr photo. The delivery date is within the deadline. Thank you very much to the store, i am very happy with my purchase.
Came for 3 weeks everything works fine, the sound is good, for such money a good device
It came quickly, courier to the house, the quality is excellent, quite loud speaker, its money is quite worth
This small speaker the puffs is sound if the drop of up to a.
The bell went exactly 30 days to the rostov region of the mine. Delivered to work.
amazing!!! very recommended!!!
Delivery week, brought the courier. I liked everything. Yelling loudly is what you need, the autumn itself is pleasant to the touch. I'm afraid that my husband will take her away))
Everything ok
The column is excellent, everything works. Ordered from the russian federation, delivered by courier for 5 days
Came kalonochka very quickly, for this money you can take!
Perfect!!! Top quality
2 weeks shipping to United States. Great sound, portable and durable.