We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received quickly 16 days after my order, pack well in his house protection, works perfectly and has many small accessories very handy, already buy an identical at home and my brother as wanted the same.Commander without hesitation!
Just as described. Very good budget action camera. only drawback is that it doesn't have any stabilization. Shipped and received super quick.
Perfect embale, excellent camera arrived very fast 100% recommended
All in the best form, very fast delivery. Video quality is better than expected, thanks to the store
All great, very great 4k action camera, works perfeckt, lots of extra accessories, i'm extremely satisfied! Fast delivery, only 17 days! I recomend! Thanks
thank you...good qulity camera..package damage little bit..
Cool camera .. took the option 8 and more batteries and is there on whether silicone chezla and even albania on her and screen protection .. even a baseball cap with fastening .. in general satisfied .. wai fai zacepioa immediately proga ez icam In the market .. josiavka iml 3 days to moscow and then ordered on sunday evening and wednesday morning courier brought in general satisfied .. spare parts and fasteners fit from other similar cameras and Brands ..
Everything is done soundly, qualitatively. The most important difference from most cameras is the equipment, there is everything! All use options are provided! You do not need to spend money on additional accessories. You can not fail to note the quality of the video shooting, it is at a sufficiently high level, even at such a cost of the kit. In general, i recommend everyone to buy! Good luck in shopping!!!
item as described, decent shipping, well packed, all the extra parts and mounts, works ok. will see about real battery time yet.
Fairy tale, ordered on Saturday circle at 21:00 on 30 March, Tuesday 2 April is in my hands! Recommend to everyone! Quality, fast speed, contact the store perfect! If you could BYM buy it once more, BYM did it in you time 3 days took everything. Thank you very much and I am shocked