SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gizmoonthego (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of gizmoonthego.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order the watch already for the 4th time I take it in large batches, watch on the Kaif. Keep 7 days Battery. delivery fast 12 days to Mo
O relógio é lindo. o tamanho é perfeito, todas as funções funcionam perfeitamente. A pulseira é linda e de boa qualidade. recomendo a loja e o vendedor.
Came quickly until the new year I will not be bought as a gift. If I add anything,
I'm delighted. It was easy to synchronize. How accurate the measurements did not check. Recommend. I'll take relatives for a gift.
Recommend! Is cute, consistent with the description. all works, shipping 3 days, Courier!
Nice. See how works. Shipment expresowa. Thankyou
Prekė Gauta per 4 Darbo Dienas iš lenkijos. Labai simpatiškas laikrodis,pasijungė,krauna stebėsime Kaip dirbs. ačiū pardavėjui
Часы смотрятся стильно, со смартфоном сконнектились сразу, в меню тоже разобралась достаточно быстро. Упакованы супер, коробка была слегка помята, но всё целое. В коробку вложена инструкция, есть на русском языке. Зарядка магнитная, очень непривычно, но в принципе удобно, когда приноровишься. Часы пришли заряженные на четверть, ремешок поставили легко. В подарок продавец положил браслетик. Посмотрим как в эксплуатации, позже дополню. В целом очень довольна, продавцу большое спасибо за качественный товар и быструю доставку.
At the moment everything as spectacular as in the video and the comments, I arrived on the scheduled date I gave a lot of war to the store because I said my order was in Germany but I arrived Later on I'll leave another review because there are people who make a month that give them mistakes. It came to Me with a very nice gift bracelet. The size of the watch is perfect everything works perfectly, simply that by creating spheres in the app it replaces them with one of the default spheres that I like very much and I don't know how to The beautiful color is marked and looks like grating is easy. The spectacular resolution, I 've had in my hands smartwatch Carissimo and they don't have as many functions as this one. 100% recommended the seller, the price of the watch is perfect as it appears quite quality.
What I am most delighted about is the delivery time of this product, order placed on September 4th 2021, received on September 29th 2021, that is 25 day s to Colombia, it is cute, easy to handle, it came downloaded but I put it to load and it works perfectly for the moment
Excellent Product
Recommend 100% Watch came very szybciutko Is clear and has Polish menu
Everything is perfectly delivered. The color is slightly different from the photo, as a gift put the bracelet. Very quickly sent, on the road 23 days. The instruction does not say anywhere about IP68, Accordingly there is no pool in sports. Connected easily, oxygen, pressure (there is calibration), ECG measures how much it is precisely difficult to say. There are female functions. My wife is happy.
Maravilloso llego súper rápido es la 2 vez que pido con el mismo vendedor sus productos son de excelente calidad y el envio es muy rápido definitivamente mis mejores compras por AliExpress han sido con este vendedor muchas gracias
годинник дуже гарний, стильний, дуже сподобався. отримала на тиждень раніше
Very like externally. I use it as a watch. It is convenient that messages and calls come, as I constantly walk between the offices, and the phone is in the workplace, it is not enough to miss the call.
the quality of the watch is very good. you need to follow the instructions in the box. it rates bloood presure, blood oxygen, heart race, steps, kilometers, burning kcal... a lot stuff for such low cost. the battery needs to be recharge when it's too low, but you can follow the battery range on your phone after you upload the following app.
Excellent store very good products very fast delivery. It's the 3er watch I buy for gift and away the best price/quality
The daughter has already received it, she loved it, I have bought 3 of these and the truth I recommend to store 100%
I really liked the watch and bought it for my wife, it is honestly a beautiful watch and worth buying